Save 20% on your first Autoship

Shipping Policy

Shipping should always be fast, reliable, and easy, right?

FREE Shipping Nationwide

We offer FREE shipping nationwide on all orders $49 or more within the (48) contiguous United States when you select Autoship.

Otherwise,  a flat-rate shipping charge of $5.95 is applied for orders that are not part of Autoship. A $5.95 shipping charge is applied to Autoship orders under $49.

At this time we do not ship to Alaska or Hawaii.

From what location does my order ship?

All shipments leave our warehouse location in suburban Chicago, IL.

How long will it take for my order to arrive?

We ship Monday-Friday and do our best to get all shipments out the same day your order is placed, as long as the order is submitted prior to 3 p.m. Central. Please refer to our map below to for an estimate on shipping time to your location. Each estimate is for the specified number of business days.

Please note that shipments to P.O. boxes require the shipment using the United States Postal Service and may be subject to longer shipment times.

 

How do I track my order?

You will get an email from us when your order is prepared to be shipped. Sometimes it may take up to 24 hours for tracking information to update, so please be patient, and rest assured your package has left our warehouse and it’s on its way to you and your furry friend.